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GMB
Google My Business is location based review platform which allows people to share feedback about their experience when visiting a physical location.
Google My Business data add-on allows Talkwalker users to monitor customer feedback for a set of Google My Business pages. Users can track their global reputation (online, social and reviews), improve their product/customer service experience, measure and compare customer service experience between stores, and report back to their Customer Care CX team regular KPIs.