Supporting you across:
Spot issues or crises to safeguard your brand's reputation. Gauge your PR campaigns' effectiveness by monitoring sentiment, reach, and engagement.
Uncover what's hot among your audiences. Create content based on data that grabs your customers' attention and boosts interaction.
Spot and assess influencers by reach, engagement, and sentiment.
Understand consumer opinions, preferences and trends by analyzing social data. Enhance your product development and marketing strategies.
Segment and analyze audiences based on demographic, psychographic, and behavioral data, to drive impactful marketing initiatives.
Improve the consumer journey by analyzing social media conversations. Enhance overall experience and increase consumer satisfaction.
Monitor brand sentiment and emotions. Communicate valuable insights for cross-functional teams to address and improve.
Leverage social listening insights to inform marketing strategies for your clients. Deliver leading creative campaigns.
Monitor and report on agency-managed campaigns. Showcase your value with insights that get results.
Social Listening That Drives Value
With leading AI and natural human search to get you to the insights that matter fast.
Extensive coverage
Get an in-depth view of what's being said about your brand, your competitors, and your industry online.
We cover 30 social networks and 150 million websites globally, across 239 countries and regions.
Beyond Booleans
Crystal-clear view of the information that matters to your brand - no noise, no spam, just quality insights.
Advanced boolean catalogs that let you pinpoint the data you want. Or use Yeti, our AI assistant do the heavy lifting with human language prompts. The choice is yours!
Beyond Dashboards
Transform complex data into actionable insights about your brand and industry with customizable dashboards.
Or with Yeti AI Insights, ask questions in plain language and get the full data results you need.
Analyze Sentiment
Turn frowns upside down by resolving customer issues promptly.
Launch great marketing campaigns and build loyalty by leveraging the positive sentiment around your brand, products and services.
Find influencers
Discover key influencers in your industry.
Establish partnerships and collaborations with influencers to amplify your social prowess. Connect with new audiences through trusted voices in your industry.
Let’s Get Visual
Discover what your audience sees in your brand's imagery and videos.
Improve impact by delving into the world of color selection, style, themes, and subjects. Craft content that resonates with your target audiences.
Conversation Clusters
Unlock the 'why' behind the 'what' with our Conversation Clusters.
Visualize how conversations connect. Discover fresh audiences and validate your understanding of consumers. Uncover new topics to drive your campaigns and content strategies.
Real Time Alerts
Receive alerts for trends and potential issues related to your brand and industry.
Address challenges, mitigate risks, and capitalize on opportunities by adjusting your marketing and communication strategies.
Instant AI Summaries
Condense your data into clear, concise summaries. Less time reading reports and more time acting on insights.
Use human language prompts to get insights fast and make social data easily accessible across your teams.